Details for Ombudsman

What is a Long-Term Care Ombudsman? A Long-Term Care Ombudsman is a trained advocate for residents living in care facilities in our community. An Ombudsman • • • • • Helps protect the rights of our most vulnerable citizens Educates residents and families about their rights Helps resolve complaints Investigates abuse in facilities Works to ensure quality of life for those living in skilled nursing and assisted living facilities The Ombudsman’s office maintains lists of facilities in your area as well as other resources to help you make an informed decision. All services are free of charge and confidential. Would you like to volunteer as an Ombudsman? • Training provided • Volunteer as few or as many hours as you like • State certification required (classroom and field training) Call us for more information or visit our website: Napa Long-Term Care Ombudsman 1443 Main Street, Suite 125 D, Napa, CA 94559 (707) 255-4236 This service is funded by the Area Agency on Aging serving Napa-Solano and private donations.

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