30 Napa victims say their ATM card data were stolen
By ALISHA WYMAN
Register Staff Writer
November 26th, 2009
November 25th, 2009
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November 22nd, 2009
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November 25th, 2009
More than dozen Napa residents have mysteriously seen charges or withdrawals from out of the area show up on their debit or credit card statements recently.
About 30 victims have reported to the Napa Police Department that their cards were used either for illicit purchases or unauthorized ATM withdrawals in the past several days, said police spokesman Lt. Brian McGovern.
The charges have been from Bay Area cities such as Richmond, Vallejo and others.
Investigators are still unsure how the subjects have gained access to the card and personal identification numbers, McGovern said. While the department occasionally sees cases of credit and debit card theft, it’s unusual for victims of such fraud to still have their cards.
“Right now, we’re sifting through them,” he said. “We’re kind of looking for a pattern.”
He said he could only speculate about various technologies that could be stealing peoples’ information. Elsewhere, there have been cases in which thieves hijacked machines through which customers swipe their cards and harvested the card information that way.
The reports McGovern reviewed range from unauthorized charges of $50 to $500. There have also been cases in which cash was withdrawn from residents’ bank accounts, according to the department.
Napa resident Elizabeth Wright was one who had money taken out of her account via ATM machine. She and her daughter checked their accounts and found them overdrawn.
The $840 in charges she found were made from Davis, Dixon and Mill Valley on Saturday and Sunday.
It is peculiar that they were cash withdrawals, since an ATM machine requires a card and PIN number, she said.
Her and her daughter’s banks have credited back the amounts. If it’s proven the charges were fraudulent, they can keep the money. Otherwise, Wright and her daughter may be on the hook for the money.
It’s unnerving to think someone so quietly took her card’s information without her knowledge, Wright said.
“We’re always hearing about how vulnerable you are and you think you aren’t,” she said.
Since authorities are unsure how the perpetrators are gaining victims’ information, police can only advise residents to closely track their accounts, McGovern said.
“If there’s any suspicious activity at all, make sure you make a report to the bank and then the police department,” he said.
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asahigo wrote on Oct 15, 2009 3:03 AM:
If you don't know check out http://consumerist.com/5218680/heres-what-a-card-skimmer-looks-like-on-an-atm "
mofosheee wrote on Oct 15, 2009 5:07 AM:
Takes a second to record all relevant information on the front and back of your card.
1) Never turn your back on your card.
2) do not do business with companies that produce receipts containing the digits of your card. No telling who has access
Learned the hard way "
Dirty Napkin wrote on Oct 15, 2009 6:41 AM:
mominapa wrote on Oct 15, 2009 7:01 AM:
Dannyk wrote on Oct 15, 2009 8:09 AM:
But for someone to use your ATM card illegally, it's impossible without the PIN #. Sounds more likely that "asahigo" is closer ,with a skimmer. "
C'mon reg get it right wrote on Oct 15, 2009 8:11 AM:
MarkMiwords wrote on Oct 15, 2009 8:22 AM:
napansince66 wrote on Oct 15, 2009 8:38 AM:
brooklyn6cali wrote on Oct 15, 2009 8:47 AM:
JustMyyOpinion wrote on Oct 15, 2009 8:51 AM:
Off to call the bank and check my balance... "
4466 wrote on Oct 15, 2009 9:00 AM:
That strangers have access to our money is unnerving. Check your accounts often. "
mykdgirl54 wrote on Oct 15, 2009 9:01 AM:
I understand the police are still investigating but here was an opportunity to limit the thieves to 30 victims instead of 300+! "
mustangs4us wrote on Oct 15, 2009 9:22 AM:
uncleoperative wrote on Oct 15, 2009 9:47 AM:
The 'M' in ATM stands for 'Machine.' So to write 'ATM Machine' is redundant.
Also worth noting, the 'N' in PIN stands for 'Number.' So to write 'PIN Number' is redundant, redundant, redundant. "
Here's the details wrote on Oct 15, 2009 9:52 AM:
NapaNana wrote on Oct 15, 2009 10:27 AM:
I quit using the ATM card years ago. If I need something....I go get the cash. Not quite as convenient as whipping out the little card, but my account is safe.
Credit cards are saved for large purchases. What's so hard about that? Every time you put your information out there.....you are opening yourself up for "nice smart" people to help themselves. "
crooked6pence wrote on Oct 15, 2009 11:00 AM:
How did this happen?
By responding to emails sent via Craigslist!
A respondent had attached a keystroke logger to the email. Once the email was opened the program self installed on the computer. Every key stroke was logged and transmitted back to the hacker - who then used the info to rack up $5,000+ in charges. "
Napa_Citizen wrote on Oct 15, 2009 11:05 AM:
Sassy1 wrote on Oct 15, 2009 12:37 PM:
vocal-de-local wrote on Oct 15, 2009 12:59 PM:
The bank says that we cannot get reimbursement for the first fraudulent charge because it was a long time ago. The tricky part of this is that we did business with this online lab company ONCE, when we ordered lab work for our son. Five fraudulent charges followed. Because we had a legitimate business encounter with this company at one point, the bank says it's more difficult retrieving the money.
I'm still trying to get the company to reimburse us for the first fraudulent charge.
I'm not at all surprised about this type of activity due to the economy. Just be very observant about your purchases. And DO NOT give any other banking info out. This online company actually wanted to wire me a refund and they wanted detailed banking info. I'm going to the authorities as soon as my money order arrives in the mail, which they said is on its way. "
lilspark wrote on Oct 15, 2009 1:07 PM:
Here's the details wrote on Oct 15, 2009 1:59 PM:
cynthiamc wrote on Oct 15, 2009 2:48 PM:
Napa_Citizen wrote on Oct 15, 2009 4:04 PM:
Piquemyinterest wrote on Oct 15, 2009 5:17 PM:
cg36498 wrote on Oct 15, 2009 6:11 PM:
napa1984 wrote on Oct 15, 2009 7:59 PM:
Mom22girls wrote on Oct 15, 2009 8:29 PM:
The person at my bank said it was likely a scanner was attached to a debit machine either at a gas station or ATM. Nothing looked suspicious to me at any machine I've used recently. But this has been a lesson to me. "
shelmzini wrote on Oct 16, 2009 4:07 PM:
borninnapa2 wrote on Oct 16, 2009 5:40 PM:
barefoot wrote on Oct 18, 2009 7:21 PM:
danfromnapa wrote on Oct 21, 2009 4:43 PM:
I want those photos. How can I get them? Anyone know? "