Scammers use 'Life Alert' name to swindle seniors

2013-08-07T16:43:00Z Scammers use 'Life Alert' name to swindle seniorsEagle staff Napa Valley Register
August 07, 2013 4:43 pm  • 

Recently, a Napa senior citizen received a pre-recorded telephone call saying: “We have a medic alert system for you and it’s all paid for. All we need from you is permission to ship it to you.”

According to the Napa County District Attorney’s office, these calls are not affiliated with a legitimate “medical alert” company. The scammers attempt to get your credit or debit card number and may even ask for your Medicare and Social Security Number. If you give this information you will find a monthly charge of $35 which was supposed to be a free medical alert system.

How to beat the scammers:

It is important to remember these fraud fighting tips. These apply to all unsolicited telemarketing calls:

1. Never provide personal information to an unknown caller.

2. Never respond to a robocall from an unknown company.

3. Don’t press a key to talk to a person. Simply hang up.

Unfortunately, you can receive illegal calls even if your phone number is on the National Do Not Call registry. These calls often come from a foreign country and they do not follow the “Do Not Call” rules.

The Federal Trade Commission has a Web page ( with more information on this subject, and the Better Business Bureau (BBB) has two videos warning seniors of deceptive telemarketing calls:

Copyright 2015 Napa Valley Register. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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