St. Helena was used to illustrate the importance of patient satisfaction in American hospitals. The Affordable Care Act ties millions in Medicare funding to patient satisfaction, according to NBC Nightly News.
The piece showed a patient at St. Helena Hospital receiving spa-like services, including a massage and aromatherapy. An interview was also conducted with Dr. Gan Dunnington, a cardiothoracic surgeon.
The feature on the hospital can be viewed online at http://nbcnews.com/video/nightly-news/52570110/#52570110.