A downtown merchant who said she was scammed out of $2,000 by a digital communications company in New York has received a full refund.
Just shy of one year ago, Brenda Roberts, owner of Baker Street Downtown, sent $2,000 to CGI Communications Inc. to have the company make a minute-long video advertisement of her business for the city of Napa’s website.
The video was never made, Roberts said.
The company has produced videos for other local merchants without incident, city officials said.
In February, the Napa Valley Register published an article detailing Roberts’ complaint. Several days later, Roberts said she received a message from the company saying her money would be refunded if she signed a release stating CGI was not admitting to any wrong doing.
On Monday, Roberts said she received a check for $2,000.
Roberts said she will likely seek another company to produce a video for her First Street business, but will opt for one that is local.