PG&E website down amid 'high volume' of people seeking power shutoff information

PG&E website down amid 'high volume' of people seeking power shutoff information


The logo for Pacific Gas & Electric Co. above a trading post on the floor of the New York Stock Exchange.

PG&E's website has gone down Tuesday morning due to what the utility said was a "high volume of traffic" from people looking up information related to a possible public safety power shutoff that could affect an estimated 600,000 customers.

With dry and windy weather forecast in PG&E's service area later this week, the utility is warning more than 250,000 customers in the Bay Area and about 350,000 elsewhere in Northern and Central California about possible preemptive shutoffs to prevent the sparking of a wildfire.

As of shortly before 11 a.m., PG&E's website at for information about the possible shutoffs was not accessible.

The utility wrote on Twitter to apologize for the website problems.

"We are currently experiencing high volume of traffic to our website & understand your frustration w/ the delay of accessing #PSPS related web pages," PG&E wrote. "We apologize for the convenience and thank you for your patience as our team is working as quickly as possible to restore access."

If PG&E decides to implement a power shutoff, it is expected to happen early Wednesday morning.

Get local news delivered to your inbox!

* I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy.

Related to this story

Get up-to-the-minute news sent straight to your device.


News Alerts

Breaking News